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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 48 hours of receiving the product.  You will need to send us back the wrong product at our expense via First Class Mail.  We will give you directions and an RMA number for the return when you contact us.
What is your return policy?
  Custom Pieces are our Specialty, ALL ITEMS PURCHASED ARE SHIPPED WITHIN 24 HOURS so customization is CRITICAL at time of payment.  

Our Refund / Replacement Policy is Simple...

1.  REPLACEMENTS offered only under the following guidelines:  If we incorrectly spelled or if colors chosen were not correct…example would be if you ordered Red and we sent Blue.  

2.  Item received is significantly damaged as through shipping.  All items received damaged due to mail handling problems will be replaced.  Items will need to be shipped back to us and for returns and we will reimburse postage costs.  

3. Colors are subject to our discretion due to the fact that all monitors are configured differently.  If you are trying to match a specific color, please send picture or if you need an exact match please make arrangements to send us the article you wish to match.  All further questions, please contact us.  Thank You.
When will my order ship?
  Please see each individual item page for more information on the availability of each item.  Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24 hours of shipment.